Sugar River Machine, Inc. was formed in 1995 as a one-man machining enterprise and has since grown exponentially to meet the needs of many Northern Illinois & Southern Wisconsin companies, as well as a multitude of companies abroad. We are a female-owned, equal-opportunity employment, corporation that has built a solid reputation as a "one-stop" vendor. This reputation stems from our ability to locate unusual materials quickly, as well as our solid repertoire of standard and unusual secondary service sources. Functioning in this manner affords our clients more time, and less anxiety in locating the secondary vendors needed to perform the necessary services.
Our location couldn't be more desirable for our line of services. We are located minutes from one of the largest industrial cities in the United States, Rockford, Illinois. This allows us access to many services offered only in select areas of the country. In turn, because of this close proximity, we save our clients both time and money over those shops that have to locate these services out of the city - or even the state. Further, we have negotiated aggressive discounts with key materials suppliers that we often find no other machine shops of our size can match. Couple this with our massive inventory of materials on-hand, and the depth and breadth of its robustness, and we gain a further leg-up on our competition.
We proudly offer open channels of communication, with no voicemail system. This means that you get the answers you need in real-time - from a real person - utilizing our custom-designed, in-house job tracking, logistics system.
Ninety-nine percent of quotes received are returned the same day - many within the hour of receipt. And with Sugar River Machine, there are no minimum charges to be concerned about because we go to great lengths to 'batch' jobs internally, thereby amortizing the costs for all our clients.
We have a solid history of outstanding performance in both quality and timeliness. We have obtained preferred vendor awards, and outstanding performance ratings since our inception; and there is no end in sight.
We look forward to helping your business become more profitable by streamlining your outsourcing needs. We always look forward to quoting any one piece, or production work. We take great pride in what we do, and we're sure that you will also. We look forward to hearing from you.